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Block your Lost or Stolen Mobile Phone from CEIR portal

Is your mobile phone lost or stolen? or you feel afraid that your phone may not be misused after it had stolen or lost. Then, here is good news for you all. The Department of Telecommunication (DOT) has just launched a portal called CEIR Portal. With the help of this CEIR Portal, you can Block your mobile phone with the help of your IMEI number.

Let us understand how this CEIR portal is helpful to us and how to use the CIER portal.

What is the CIER Portal? 

The Central Equipment Identity Register initiative by the Department of Telecommunications will now enable the government to block stolen or lost devices. With the aim to reduces the misusing of the lost phone. When users block his phone, the thieves have no use with his phone.

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DoT intends to implement the Central Equipment Identity Registry (CEIR) that connects to the IMEI database of all the mobile Operators. CEIR acts as a central system for all network operators to share blacklisted mobile devices so that devices blacklisted in one network will not work on other networks even if the Subscriber Identity Module (SIM) card in the device is changed.

CEIR Portal

How to Block Lost or Stolen Moblie Device On CEIR Portal? 

The user can block the device by anyone of the following means:

  • Through a form submitted on this website. The procedure to do it is as follows: –
    1. File a report with the police, and keep a copy of the report.
    2. Get a duplicate SIM Card for the lost number from your telecom service provider (eg, Airtel, Jio, Voda/Idea, BSNL, MTNL, etc.). This is essential because you will need to provide this as the primary mobile number (OTP will be sent on this number) while submitting the request for blocking your IMEI.
    3. Get your documents ready – a copy of police report and an Identity Proof must be provided. You can also provide a mobile purchase invoice.
    4. Fill out the request registration form for blocking the IMEI of lost/stolen phone, and attach the required documents. Click here to go to the form.
    5. After submitting the form, you will be given a Request ID. The same can be used for checking the status of your request and for unblocking the IMEI in the future.
  • Through TSP’s specified customer outlets.
  • Through State Police.

Request for blocking lost phone

How to Unblock Lost or Stolen Moblie Device? 

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To unblock a lost/stolen device, the user has to report to local Police that it is found. After that user can unblock the device by anyone of the following means:

  • Through a form submitted on this website. The procedure to do it is as follows:
    1. Fill out the request registration form for unblocking the IMEI of the found phone. Click here to go to the form.
    2. After submitting the form, the IMEI will be unblocked.
  • Through TSP’s specified customer outlets.

Request for unblocking lost phone

What can you do though the CEIR portal?

  1. Block and Unblocked Lost or Stolen Mobile Phones – We already discussed these two points.
  2. Check IMEI Request Status.

  1. KYM – Know Your Mobile – Using this app, you can verify any mobile device through its IMEI even before buying it. That means the genuineness of a mobile phone can be easily verified. The KYM app will show details like Manufacturer, Brand and Model name. Apart from this, it will also show the device status such as Black-listed, duplicate or already in use.


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The aim of this project is to reduce the resale of lost/stolen phones by blocking the IMEI number. This move will also prevent the mobile phones to duplicate the IMEIs across the network.

DoT has been working on the Central Equipment Identity Register (CEIR), a database of IMEIs, since 2017. The CEIR will also have access to GSMA’s global IMEI database, allowing comparison of IMEI numbers to identify counterfeit handsets.

With the help of this CEIR Portal, it will reduce and discourage the theft of smartphones throughout the country.

NOTE: This CEIR Portal is only operational Maharastra and Delhi Subscribers only. Soon it will be operational in Whole India.

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